"INHALE AND EXHALE DEEPLY BECAUSE YOU ARE ALREADY ENOUGH.."
Terms and Conditions
This website is operated by or on behalf of Love2yoga (L2Y) please read these Terms & Conditions carefully. The website’s Privacy Policy is incorporated into these Terms & Conditions.
By visiting any area of the website, or if you are signing up for an account then by clicking “I have read, understand and agree to the Terms and Conditions of Use” you agree to these Terms & Conditions. If you do not agree to these Terms & Conditions do not click on the button, open an account with L2Y or otherwise use the website.
Please comply with these Terms & Conditions and any modifications as noted below.
CLASSES, COURSES, WORKSHOPS & EVENTS
To comply with fire regulations everyone is required to check-in to each class attended. If you are a new client please be prepared to complete a new client form on your first visit.
L2Y reserves the right to refuse admission to the studio.
Latecomers may be admitted at the discretion of the class teacher or workshop/event leader and management. If it is deemed disruptive to participants, late entry will not be allowed.
Bookings are made subject to L2Y’s right to alter the schedule or teaching staff as a result of circumstances beyond its control.
Bookings are non-transferable.
CLASS PASSES
May be used for selected regular classes. They may not be used on workshops, events or courses.
Class Passes are non-refundable and non-transferable. They are valid for one month -3 class pass, two months for 5 and 10 class pass from date of activation.
Classes on the Timetable may periodically change and refunds will not be offered. Where classes are suspended by us for a week or more an extension of the same time period will be granted.
Your membership may be paused for extended periods of absence due for example to injury or illness. Each request is dealt with on its own merits and the decision is at our discretion. Where classes are suspended by us for a week or more an extension of the same time period will be granted.
GIFT VOUCHERS
Gift vouchers are non-refundable and cannot be extended for use after the date of expiry. Gift Vouchers cannot be used towards yoga retreats.
HEALTH
If you are pregnant, suffer from very high blood pressure, chronic heart disease, retinal problems, epilepsy, have a joint replacement or recently undergone any major surgery please consult your doctor prior to booking classes.
You must inform the teacher at the start of the class if you are suffering from any injuries, medical conditions or are taking any medication.
We ask that you tell the teacher if you have any particular pre-existing injury or illness that is relevant. We advise that if you are feeling any pain or illness during any class that you stop and rest. Please do not come to the shala is you have cold and flu symptoms. Please practice at home and take rest.
SECURITY
While we take every reasonable precaution L2Y will not be held responsible for your personal belongings while on the premises.
CANCELLATIONS
No refunds will be issued unless L2Y cancels a class. If a class, workshop, course or event has to be interrupted or abandoned, no money will be refunded if more than half of it has taken place. Some exceptions may be allowed solely at the discretion of L2Y.
We will provide a full refund (less 10% admin fee) for a workshop, course or event to those who cancel 28 days before the workshop, course or event commences. After this time there will be no refund unless your place can be secured from a waiting list, in which case your fee will be refunded (less a 10% admin fee). Should the event be cancelled by L2Y you will be offered a refund or alternatively credit be given to you against future events held by L2Y.
Please note: A class will be cancelled giving you two hours’ notice if minimum class (4 students) numbers are not met. You will be notified via text or email if mobile number is not available. You do not lose your class credit in these cases. You can simple book onto another class.
Please note we operate a 4 hour cancellation policy for students if they wish to cancel their booking. Any class bookings cancelled within the 4 hour window will be noted as a late cancel and the class credit will be retained. Late cancels on a Monthly Membership, Unlimited membership or a 30 day introductory offer will incur a £6 charge.
CHANGES TO OUR TERMS AND POLICY
Occasionally it may be necessary for us to review and revise this policy. We reserve the right to change our policy at any time and should this occur the amendment will be posted on our website.
Studio Policies
Please note that expiry dates cannot be extended for any reason, no exceptions.
Unfortunately we can only offer classes to those 18 years of age or over unless the class is specifically aimed for babies, children or teens as stated in the class title and description.
About the Memberships:
Monthly Auto-Renew Memberships will be automatically billed to the credit card on your client profile on the 1st of each month or the date you started the membership. Your membership continues on a monthly rollover and we kindly ask for a minimum 3-month commitment; after which you may cancel with a month’s notice. Please keep in mind that when you cancel, your membership becomes inactive as soon as you terminate, so please terminate before your renewal date. If you like to plan ahead, visit Reception at least 5 business days in advance of the renewal and we will terminate for a future date. Memberships are non-refundable and non-transferable. Complimentary mat storage is included in memberships, however space is very limited. First come, first serve.
Booking Your Classes:
Managing your attendance is simple, just visit our Timetable and scroll through the months ahead to ensure that you will be able to use up your block within the expiry period. You have full flexibility in how often you attend per week.
Studio Holiday Policy:
Please note that by purchasing a Block of classes or a Membership, you agree to the relevant expiration period which includes all posted moon days (Morning Mysore programme) and holidays during which the class times are modified or cancelled. Please ensure that you plan your attendance accordingly as we cannot extend expiration dates on blocks or suspend memberships within the first three months. All of our holiday dates are posted as such on our Timetable for your convenience – please check regularly and book online to avoid any disappointment.
Refund Policy:
Purchases made in person or online are final sale. There are no partial/retroactive refunds for drop ins, blocks, memberships, courses or workshops. If you have made an advanced booking for a workshop and your circumstances have changed, please contact reception at least 1 week before the event to discuss your options.
Thank you for understanding that this is our policy for everyone.